How to Edit Debtor Information

If you are using Shoxl in combination with an ERP system, all debtor information is managed directly within your ERP solution. This ensures that your data remains centralized and consistent across platforms.

Steps to Edit Debtor Information

1. Log in to your ERP system
   Access the ERP solution that is connected to Shoxl.

2. Locate the Debtor Information
   Navigate to the section where debtor or customer records are maintained.

3. Edit the Necessary Fields
   Make the required changes to the debtor information (such as name, address, or contact details).

4. Save Your Changes
   Ensure all changes are saved correctly in the ERP system.

Important Notes

Synchronization Schedule: Shoxl automatically imports updated debtor data from your ERP system at least once every 24 hours.

Delay in Visibility: Any changes made in the ERP system may take up to 24 hours to appear in Shoxl.

If changes do not appear after 24 hours, please reach out to Shoxl support for assistance.